|
Arnaud LANGLET |
97a, rue Charles Michels |
|
My
ability to understand business models and requirements, to adapt my speech to
end-users conducted me over the past years to work in very close loop with
business teams. I am now looking for a position in such a team as I find
problematic to improve business models and enhance business capabilities more
interesting. Yet, I will be able to use my IT skills to help improving tools,
defining requirements, enhancing processes, communicating and challenging IT
teams supporting this business. |
Profile
|
Functional consultant
benefiting from an excellent IT education and a long experience in the
computer industry. Specialized in functional architectures design with
excellent analysis, project management and customer support/facing skills.
Experienced in all project phases with a reputation for being a solid team
player, focused on project management/coordination, business representation
towards IT organization and business requirements definition. |
Professional experience
11/05 – 02/07
Hewlett-Packard
for
Capgemini
|
Project
Manager In charge of the discussions
with the business teams (product & marketing) for the requirements
definition of an online store integrated as a franchise model into preferred
partners’ stores. The look n’ feel, content & functionalities are
controlled by HP but the pricing is defined by each individual partner. Accountable for the end-to-end
functional implementation of the solution by WW IT teams leveraging existing
HP assets. In charge of the various teams coordination (IT & business),
the specifications & design review, testing setup & follow-up. |
02/04 – 10/05
Hewlett-Packard
Imaging & Printing Service
Organization for Capgemini
|
Project
Manager In charge of the European pricing experts
representation towards the WW HP IT organization working on the
development of a new pricing tool to support the Enterprise Pay Per Use
program (Printing services for corporate enterprises). Responsibilities included functional requirement gathering,
communication & integration of them in the tool, facilitation of meeting
between IT and Business organizations, testing, user training & reporting
to the IPSO European management. Conducted & presented to the management team
a study on the feasibility of the PPU program deployment leveraging the
Direct model. Acting as the pricing expert for the design
and the management of a Microsoft Excel based pricing tool development dedicated to HP channel partners,
to support the new Smart Printing Services program (Small & medium business printing services).
The tools had to allow resellers to generate offers/contracts in HP's name for their own customers
in an autonomous manner but still in securing HP's interest.
Responsibilities included project management, functional requirement gathering, pricing policy definition,
design, development, testing, business country champs training/support & demonstration to
HP partners (end-users). |
08/03 – 01/04
SAMSE
for
Capgemini
|
Project
lead In charge of the development of
a part of SAMSE’s new IT system managing all the company activities from the
stock management to the sale and billing. Responsibilities included business
requirement gathering, design in alignment with other teams, project
management, tests follow-up, validation with customer, backup of the program
manager. |
11/02 – 05/03
Hewlett-Packard PSG-IT Supply Chain for Capgemini |
Project
Coordinator ( Provided functional consulting to the Program
Manager for the integration between pre-merger Compaq and pre-merger HP IT
tools for the New Notebook Business Supply Chain Planning. Follow-up on
technical problems, coordination between teams, worked on the new
architecture documentation. |
2001 – 2002
Hewlett-Packard
HP
Services - IT
for
Capgemini
|
Project
Leader ( Intervened as a technical expert on a B2B2C
project with a Fortune 100 IT company in order to improve 24x7 support
quality and responsiveness. Led and trained the support team to ensure that
service level agreements were met. Setup processes and launched tool
development project to increase team efficiency. Supervised support
activities and helped team members to deal with pressure during on-duty
calls. Transferred to the American Project Management
Organization to assist in the customer relationship management and the
communication between teams. Defined functional solutions to fix issues and
meet customer requirements, managed their developments and implementations.
Efficiently provided support on critical issues. |
07/98 – 12/00
for
Green Informatique
and
then for Capgemini |
Technical Consultant Confidential
customer: Designed
a co-development tool prototype. Ferma: Conducted a study on datawharehouse
reporting tools. Interviewed business users. Presented the results to the
company board. HP
(BDD Marketing): Managed the
HP desktops marketing web site support, in charge of business users
requirements gathering.
Green Informatique: Developed a
resource management application
HP (PL7MIS): Revamped an intranet tool managing part orders and
prices. HP (PL7MIS): Designed & developed a
web-based tool computing product prices based on daily production structures
and part prices. Trained users. |
SKILLS
|
Education |
Master degree in Computer Science – INSA (National Institute of Applied Sciences) |
||||||||||
|
Languages |
Fluent in French
(mother tongue) Fluent in English (2 years in |
||||||||||
|
Business areas knowledge |
Computer & printer industry:
Printing services, Pricing (rules, policies, special pricing…), Product Marketing, Channel Distribution |
||||||||||
|
Technical skills |
|